Woodley SurgeryTel: 0118 9697307
Westfield Road SurgeryTel: 0118 9697307
It is often possible to obtain test results by telephoning the surgery between 2pm & 4pm.
Callers to Woodley should choose the results option.
Reception staff are not qualified to give some results.
If we have your mobile telephone number we can text you a message to inform you your results are normal or asking you to contact the surgery.
Our receptionists can only provide test results by telephone that have been previously verified by a GP and in some circumstances your test results eg Xrays, will only be given to you by your own GP by either a telephone or face to face consultation.
Results can only be given to the patient concerned.
Dr Reeder's Clinics are normally held at Woodley.
Midwife (Friday AM - Winnersh)
Doctor and Midwife (Friday PM - Woodley)
(Winnersh: Tuesday AM, Woodley: Friday PM)
Includes IUCD fitting, contraceptive implant fitting and removal, family planning. Appointments throughout the week.
Dr Eggleton & Nurses
Nurse (Woodley: Wednesday 9.00 - 10.00, Winnersh: Thursday 9.00 – 10.00).
Patients are invited by letter to see a healthcare assistant or nurse for their annual diabetes blood tests and foot checks on any weekday, followed 2-3 weeks later with a nurse practitioner appointment (any day) to discuss the results and plan further care. You will receive your results through the post together with a brief explanation of their meaning. Further information about local diabetes care in Reading, Wokingham and West Berksire is available at www.berkshirewestdiabetes.org.uk
Asthma-trained Nurse most days.
We offer travel health advice and vaccinations for patients and business travellers. Please read the 'Travel Information' page on this website (under Further Information).
A stop-smoking counsellor is available at each surgery one session a week; simply phone the surgery to make an appointment.
Here is a guide to common ailments and how to manage them youself and when to contact a health care professional.
Please find below a list of useful telephone numbers/links, which you may find beneficial. Further information is available on the 'Help for Carers' tab.
Click on the link www.choosewelltoday.comThis contains two videos with helpful advice for parents and carers of young children and information on the Minor Injuries Units.
Keep Mobile - A voluntary organisation who provide Transport for the elderly and disabled. (0800 756 6571)
ReadiBus - Provide mobility and independence to people with restricted mobility who would otherwise have great difficulty in getting out and about. (01189 310000)
Woodley Volunteer Centre - Transport for elderly and disabled residents in the Woodley area. (01189 698849)
Long-term neurological conditions :
https://web.nhs.net/owa/redir.aspx?C=484ce63e147946dcad5afdf27bc4f799&URL=http%3a%2f%2fwww.parkinsons.org.uk%2f Tel No: 0808 800 0303
https://web.nhs.net/owa/redir.aspx?C=484ce63e147946dcad5afdf27bc4f799&URL=http%3a%2f%2fwww.mssociety.org.uk%2f Tel No: 0808 800 8000
http://www.pspeur.org/ Tel No: 0132 732 2410
http://www.msatrust.org.uk/ Tel No: 0207 940 4666
http://www.muscular-dystrophy.org/ Tel No:0800 652 6352
Woodley Centre Surgery
Charges for non- NHS services
Non NHS Service
Private sick note
Holiday cancellation form
Fitness to travel letter
Fitness to participate letter
Private health insurance claim form
30 mins appt
Taxi cab/minibus medical
20 mins appt
Paid by employer
Sickness benefit/accident benefit claim form
Access to records under Data Protection Act
Photocopies of records
£0.33 per page
Non- NHS consultation with GP
Non-NHS home visit with GP
Lasting Power of Attorney medical and report
Court of Protection medical and report
Ofsted child-minding health report
To be paid for in advance
£30 per jab (x3 or 4)
£45 per jab (x3)
£75 per jab (x2)
ACWY (meningitis for Haj etc)
Fees (cash or cheque) to be payable on completion of the service please. As vaccines are ordered in specially we respectfully request that the fee for these is paid in advance. You will be provided with a receipt.
The NHS provides most health care free of charge but as GPs are generally independent contractors and not employed directly by the government they charge for certain services not covered by their NHS contract. These fees help cover staff costs and the costs of maintaining the building.
Examples of non-NHS services for which GPs can charge their own registered patients include:
· Insurance reports for accident or sickness,
· fitness to fly or take part in activities,
· pre-employment medicals, HGV medicals,
· private prescriptions eg for malaria
Examples of non-NHS services for which GPs can charge other institutions:
· Life assurance or income protection reports,
· some reports for the department of work and pensions,and DVLA,
· reports for local authorities eg fostering or adoption.
It may seem that GPs are charging just for their signature but it is a condition of staying on the Medical Register that they sign only what they know to be true, which may involve studying the patient’s whole medical record.
If you have any questions about this please contact our Practice Manager on 0118 9697303
Last Updated: 23/3/2015
BA(Hons) Lic AC MBAcC
Acupuncture - 5 Element and Traditional Chinese Medicine
Acupuncture is now being held at our surgery all day Thursdays from 9.15 am
this is a non-NHS service
Acupuncture is a branch of Traditional Chinese Medicine. It is one of the oldest medical systems, still practiced today. This speaks much for the efficiency of treatment and for the laws and principles on which it is based.
In Traditional Chinese Medicine everyone has their own optimum state of health. It is said to be balanced in body, mind and spirit. All important factors, if life is to be enjoyed to the full.
By going for acupuncture you will experience how ancient wisdom can support rigors of modern life.
Let me introduce myself...
My name is Olivia Alford and my job here at the surgery, as well as being a receptionist, is Carer's Champion.
I am here to offer you advice, information and support when caring for someone.
As a surgery, we decided to take extra care with those who care for others. Unfortunately, it can be very easy for carers to slip under the net in receiving quality care for themselves but we decided to battle this first hand and create a carers package.
Along with this brochure which is full of information and advice, you will also have your very own carer (me!) and I am here to look after you and offer any support or advice or just a chat if needed!
I will also ensure that you are up to date with things like reviews, flu jabs, etc. I, myself, am a carer for my brother who suffers with a disability and also my mother who suffers from a long-term condition, so I know exactly how it feels when it comes to looking after someone.
I am in the surgery every day and I am always happy to talk and share experiences completely confidentially, as are all our wonderful clinicians!
What is a Carer?
You should recognise yourself as a carer if you care for someone who suffers from an illness, whether physical or mental, a disability, an addiction, if they are frail and elderly, or in short, anyone who is reliant on your care. Carers are normally unpaid and they often don’t choose to become one, it just happens!
Young carers are children and young adults that take on the emotional or physical caring responsibilities that would be expected from an adult. This includes tasks such as cooking, cleaning, emotional support, looking after younger siblings, physical and personal care, managing finances, administering medication and interpretation.
What Can Woodley Centre Surgery Offer Carers?
As I explained in my introduction, I, as a carer’s champion, am here to ensure that all your needs are met and that you feel thoroughly supported by the surgery. We can offer special services to you as a carer such as health-checks, flu jabs, advice and support and access to further services such as counselling and financial support. It will also be logged on our system that you are a carer so anyone that you deal with at the surgery will be aware of this.
I am available in reception Monday-Thursday mornings and Friday afternoons; feel free to ask to see me, call me on the normal telephone number (0118 9697307) or email me at email@example.com.
If I am not available, I am fortunate enough to work with a very lovely team of receptionists and clinicians who are all more than happy to help.
It is so important to remember you are not alone and there's so much support around from social services and local charities which I will now tell you a bit more about.
If you are a Carer, you are entitled to support from Social Services. To find out more about the support that can be offered you can call Carers Direct Helpline on 0300 123 1053 or log onto www.carers.org.
They offer support and advice to carers, organise support groups, campaign for change and help find new ways to reach and support carers.
Tel: 0808 808 7777
This is a charity that works to improve support, services and recognition for carers in the UK. It provides information, advice and education as well as well-deserved breaks for carers. They provide someone to talk to, online and over the phone. Carers Trust website: www.carers.org
Carers Under 18: babble.carers.org
Carers aged 16-25: matter.carers.org
Tel: 0800 169 2081
Whether you need to talk about the person you care for or whether you need a talk yourself, this charity is there for all sorts of advice and support for those over retirement age.
Tel: 0800 319 6789
If you care for someone who suffers with mental health issues, there is a charity called Mind. On their website, they offer lots of help on how to help someone else that you feel may be suffering from a mental illness. It gives you advice on how to emotionally and physically support them, what to do if they do not want your help, what to do in an emergency and how to look after yourself.
Tel (Info line): 0300 123 3393
This is a free, confidential, multi-issue helpline for young people under 25.
Tel: 0808 808 4994
General advice and support for carers.
There are also local services that can help you.
Berkshire Carers Service
This service provides information, advice and support for unpaid carers in Berkshire. They can help with:
Benefits and grants
Information about health and social care services
Finding training to support your caring services
Meeting other carers
Respite care and planning a break from caring
Managing working and caring.
All our services are free to carers.
Tel: 0800 988 5462
Crossroads works with over 100 carers and the people they care for, supporting people of all ages and disabilities, providing carers with essential breaks from the stresses of caring.
Tel: 0118 9795324
Crossroads Care Reading
Tel: 0118 945 4209
Useful Contact Numbers
Woodley Centre Surgery/ Westfield Road Surgery: 0118 969 7307
Royal Berkshire Hospital (switchboard): 0118 322 5111
Frimley Park Hospital: 01276 692 777
John Radcliffe Hospital (General Enquiries): 01865 741 166
Prospect Park Hospital: 0118 960 5000
Wexham Park Hospital: 01753 633000
Wokingham Hospital: 0118 949 5000
Bracknell Hospital: 0134 466 2900
Information and Advice
Benefits Agency (Reading): 0118 952 4400
Blind Association: 0118 957 2960
British Diabetic Association: 0171 323 1531
Cruse (bereavement counselling): 0844 477 9400
Mental Health Crisis team: 01635 292020 (between 9-5pm) 01635 292000 (between 5-9pm) 0800 7839505 (overnight)
Red Cross: 0844 412 2750
Relate: 0118 987 6161
Talking Therapies: 0300 365 2000
Boots Woodley: 0118 969 5253
Boots Wokingham: 0118 9784294
Lloyds Woodley: 0118 969 3573
Rankins (Day Lewis, by Loddon Vale Practice): 0118 944 1036
Sainsburys Winnersh: 0118 978 0631
Helpline: 0171 603 8654
Wokingham Mental Health Crisis Service 0118 365 0300 (24 hour service)
Wokingham Mental Health Team: 0118 989 0707
CAMHS Parent Helpline: 0808 802 5544
Woodley Voluntary Cars: 0118 966 6234
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